Party City in Dayton, OH Open now

Reviews about Party City

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  February 12, 2019, by Philip Garber
  I have been to this store many times previously and found a good selection of items that were not available elsewhere. Everything is great until a problem comes up that requires assistance. I had a recent experience where they ran a sale through twice. Upon visiting the store to get the issue corrected, the general manager was extremely sarcastic and said they could not refund the duplicate transaction and that I would need to file a dispute with my card issuer. He did not even ask to see my receipt or offer any helpful assistance. A representative from my financial institution called and spoke with the same manager, and also received a rude brush-off. Reputable businesses take ownership when they have made an error and do their best to help keep the customers happy. Unfortunately that does not happen here.